Privacy Policy

Last Updated: September 24, 2026

Idhar Udhar Fashion (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or shop through https://idharudharfashion.com (the “Website”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using our Website or placing an order with us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our Website, create an account, place an order, contact us, or otherwise interact with us:

Personal Information

This may include:

• Full name

• Mobile number

• Email address

• Billing and shipping address

• City, state and PIN code

• Order and purchase details

• Account login information, where applicable

• Information you provide when contacting customer support

• Any other information you voluntarily provide to us

Payment Information

Payments made through the Website may be processed by third-party payment service providers such as Razorpay or other payment gateways.

We generally do not store your complete debit card, credit card, UPI, net banking or other payment credentials on our servers. Payment information is handled by the applicable payment service provider in accordance with its own privacy and security policies.

Device and Website Information

When you visit our Website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Approximate usage and interaction information

• Date and time of visits

• Referring website or source

This information may be used for website security, analytics, troubleshooting and improving our Website and services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders

• Confirm and communicate order details

• Arrange delivery and shipment

• Process payments and refunds

• Provide customer support

• Respond to your enquiries

• Manage customer accounts

• Process returns, exchanges and complaints

• Improve our products, services and Website

• Detect and prevent fraud, misuse or unauthorized activity

• Maintain website security

• Comply with applicable legal and regulatory requirements

• Send service-related communications such as order confirmations, shipping updates and refund notifications

• Send promotional or marketing communications where permitted and where you have provided the appropriate consent or otherwise allowed us to do so

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties where necessary to operate our business and provide services to you. These may include:

• Payment gateways and payment service providers

• Courier and logistics partners

• Website hosting and technology service providers

• Website analytics and security service providers

• Customer support or communication service providers

• Professional advisers where necessary

• Government, law enforcement or regulatory authorities where required by applicable law

We only share information that is reasonably necessary for the relevant purpose.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

4. Payment Processing

Payments made through our Website may be processed by third-party payment gateways.

For example, if Razorpay is used as a payment gateway, your payment information may be processed by Razorpay according to its applicable terms and privacy policy.

We do not request or intentionally store your complete card number, CVV, UPI PIN or banking password.

You should review the privacy and security practices of the payment provider you use for your transaction.

5. Cookies

Our Website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to:

• Remember items in your shopping cart

• Maintain login or account sessions

• Remember preferences

• Improve website performance

• Understand how visitors use our Website

• Help maintain website security

• Support relevant marketing or advertising activities, where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the Website, including shopping cart, login or checkout functionality.

6. Third-Party Services and Embedded Content

Our Website may use third-party services or contain links and embedded content from third-party websites.

These third parties may collect information or use cookies and similar technologies according to their own privacy policies.

We are not responsible for the privacy practices, security or content of third-party websites.

7. Order and Delivery Information

When you place an order, we collect information necessary to process and deliver your purchase.

This may include your name, phone number, email address and shipping address.

Relevant information may be shared with our delivery and logistics partners so that your order can be delivered successfully.

8. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about our products, offers, promotions or other updates.

You may choose to stop receiving promotional communications by using the unsubscribe option provided in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send essential service-related communications concerning your orders, payments, deliveries, returns or account.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account credentials and devices.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, legal, tax, fraud prevention and other legitimate business requirements.

Certain information may need to be retained for longer where required by applicable law or for the establishment, exercise or defense of legal claims.

When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

11. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about the personal data we process about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where legally applicable

• Withdraw consent where processing is based on consent

• Request information about how your personal information is being processed or shared, where applicable

• Raise a privacy-related complaint or grievance

Requests may be made using the contact details provided below.

Certain requests may be subject to verification and applicable legal exceptions.

12. Children’s Privacy

Our Website is intended for general consumers and is not specifically directed at children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

13. Data Transfers and Third-Party Processing

Some of our service providers, technology providers, payment providers, analytics providers or other business partners may process information using systems located in India or other jurisdictions.

Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, services or applicable laws.

Any updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Idhar Udhar Fashion
Website: https://idharudharfashion.com
Email: support@idharudharfashion.com
Phone: +91 88823-23475
Business Address: Wz-387 Basai Darapur, Ramesh Nagar – 110015

We will review and respond to privacy-related requests in accordance with applicable law.